Frequently Asked Questions

How do I contact the AOA体育平台 billing and financial services team?

Visit our billing and financial services page for contact information, financial assistance and bill payment options.

Does AOA体育平台 accept my insurance?

The AOA体育平台 network includes many different providers who accept different insurance plans. To find out whether a particular provider accepts your insurance, please contact their office directly for assistance. You can also contact your health insurance carrier to request a list of providers covered under your plan.

How do I share a complaint or a compliment?

AOA体育平台 LocationPhone number for Complaint and Grievance contact
AOA体育平台 CHANS Home Health and Hospice207-729-6782
AOA体育平台 Lincoln Hospital207-633-1923
AOA体育平台 Behavioral Health207-661-6330
AOA体育平台 Franklin Hospital207-779-2227
AOA体育平台 Maine Medical Center Biddeford/Sanford207-283-7498
AOA体育平台 Maine Medical Center Portland207-662-2983
AOA体育平台 Home Health & Hospice207-284-4566
AOA体育平台 Memorial Hospital603-356-5461 extension 2520 
AOA体育平台 Stephens Hospital207-744-6136
AOA体育平台 Mid Coast Hospital207-373-6377
NorDx207-396-7830
AOA体育平台 Pen Bay Hospital207-301-8491
AOA体育平台 Behavioral Health at Spring Harbor207-661-6330
AOA体育平台 Waldo Hospital207-301-8491

I would like to work for AOA体育平台. How can I see what jobs are available?

You can view open positions and submit an application here.

How do I get a copy of my medical records?

The fastest and easiest way to submit a request is through MyChart, the AOA体育平台 patient portal. Please visit our medical records page for instructions and answers to frequently asked questions.

There is an error in my medical records. How do I correct it?

Please contact your provider鈥檚 office to request a correction.

What is MyChart and how do I use it?

MyChart is an online tool that AOA体育平台 patients can use to send confidential messages to their doctors, schedule appointments, view medical records, make online payments and more.

I need help using MyChart.

For technical support, call the MyChart Help Desk at 855-255-2300.

How do I find a new primary care doctor or specialist?

Use our provider directory to search by provider name, service, location or specialty. Try the filter tool to narrow your search.  Contact the provider鈥檚 office directly to ask whether they are accepting new patients.

Need help finding a new primary care provider? We are here to help:

AOA体育平台 Maine Medical Center Portland, ME207-662-0375
AOA体育平台 Maine Medical Center Biddeford/Sanford, ME866-436-6168
AOA体育平台 Waldo Hospital/Belfast, ME207-505-4027
AOA体育平台 Franklin Hospital/Farmington, ME800-450-2075
AOA体育平台 Stephens Hospital/Norway, ME207-744-6444
AOA体育平台 Memorial Hospital/North Conway, NH603-356-5472
AOA体育平台 Pen Bay Hospital/Rockport, ME207-301-8200
AOA体育平台 Mid Coast Hospital/Brunswick, ME207-373-6033
AOA体育平台 Lincoln Hospital/Damariscotta and Boothbay Harbor, MEVisit Page

How do I make or reschedule an appointment?

You may schedule an appointment through MyChart or by calling your provider鈥檚 office directly. You can find contact information in our provider directory. Please call your provider鈥檚 office if you need to cancel or reschedule an appointment.

I have a medical question.

For general health information, you can find reliable information here. For specific questions about your health condition or treatment, please call your provider鈥檚 office directly. You can find contact information in our provider directory.

Where can I find my test results?

Most test results will be available in your . Visit MyChart to sign up for an account or log in if you already have an account.

For questions about your tests or test results, please call your provider鈥檚 office directly. You can find contact information in our provider directory.

How do I get my flu or COVID vaccine?

  • AOA体育平台 primary care patients may  online through MyChart, the AOA体育平台 patient portal. Please call your primary care provider's office if you don't have MyChart account.
  • Visit a community vaccine clinic: There are many other vaccination opportunities throughout Maine and New Hampshire. .

For any other types of vaccines, please contact your primary care provider鈥檚 office.